HELP AND FAQs
Where do you ship?
We ship internationally to most countries. Costs will vary depending on your location.
When you order online through this site you will be provided with location-specific shipping costs.
Please check and budget separately for any additional customs fees that you may need to pay after your mask arrives in its destination country.
Please note our shipping company cannot deliver to addresses that are a PO Box number.
How fast do you ship?
Please allow 4 to 6 weeks between order and despatch as we custom make all masks to order.
It is sometimes possible for us to ship more quickly so if you have a specific deadline please contact us and we will do our best to help.
Do I have to pay extra for shipping insurance?
Hell no! We ship all products fully tracked and insured as standard for peace of mind.
How do you make your silicone masks?
With a lot of creaturely love.
We make all our silicone masks from industry-leading platinum silicone rubber. This offers unparalleled strength and flexibility. Silicone rubber is very durable but also great for recreating finely sculpted textures so is the perfect choice for creating your hyper-realistic mask. We paint your mask with premium silicone paint which provides incredible detail and amazing depth of colour.
Wearing your silicone mask
Are silicone masks comfortable to wear?
Silicone masks are very soft and comfortable to wear. Some people like to wear a hair net to make it easier to put on and take off so it doesn’t grab onto your hair.
How much movement is there in my mask?
We know that facial movement in your silicone mask is important. We take care to make our silicone masks to maximise your range of movement. Check out our Klawdeen movement video for an example.
How much of me will my mask cover?
Our silicone masks are full head masks and so they will completely cover your head, neck, and part of your chest and back. This means with suitable clothes or body armor there are no gaps between your costume, skin and mask.
The only areas of your face that may still be visible might be around your mouth and eyes. A little suitably coloured make-up will soon put this right.
Are silicone masks difficult to put on?
All our silicone masks are super fast to put on and take off. You can transform into a Hollywood creature feature in seconds! Once the mask is on with a small amount of adjustment it will sit nicely in place. We ship instructions with your mask that include tips on how to put on and remove your mask safely.
Why silicone masks are better than make-up
If you want a consistent film-quality character that you can create in moments then a silicone mask will always beat hours recreating a make-up. You can travel to comic con or a Halloween party in comfort and quickly put the mask on before making your grand entrance. This also means less to carry as you aren’t lugging make-up, a mirror, and brushes around.
Silicone masks don’t make a mess. You’ll be the Halloween house guest of choice as you won’t be getting face or body paint all over someone’s crib. When it’s time to party and let your hair down, you can pop the mask off in moments and store it safely in a bag.
If you are a performer at a fright attraction or theatre show you can switch looks very quickly. This also potentially means you need fewer actors - check out our recent blog post on using silicone masks at haunt attractions where we discuss this very subject.
For all these reasons, the film industry loves silicone masks and so will you.
Buying silicone masks
Will your mask fit my head?
We clearly list our masks as male or female fit so they should fit the average-sized head in either case.
If you have any sizing concerns at all, please do not hesitate to contact us and we can discuss your head measurements with you.
Whilst our masks are a generic fit, we are all beautifully unique. Fit cannot be guaranteed but our masks will likely fit most people.
Why are there no silicone masks for sale under 100 bucks?
Our hyper-realistic silicone masks are taken from our own sculpts which we then mould, hand-cast, and hand-paint with incredible movie-like detail. We use premium silicone paint and platinum silicone rubber.
Professional hand-made Hollywood quality masks cannot be mass-produced. Sadly we are seeing more and more inferior and badly made masks out there on large e-commerce sites. Some of these are copy-cat masks that are illegally recast from other people’s original work. Sloppy seconds? Ew.
We are also seeing an increase in scammer sites that advertise silicone masks but then take your money and run. Do your homework - if the price looks too good to be true then it probably is! Check out our blog post on how to avoid silicone mask and cosplay scammers.
Silicone mask care
How long will my silicone mask last?
As long as wear and care instructions are followed then your Mind Magic Studios silicone mask should give you many years of frighteningly awesome pleasure. Treat it kindly even though you’ll be looking beastly.
Can I repair my mask if I tear it?
All our silicone masks are reinforced with our MagicMesh system for maximum durability. All premium mask makers will have their own approach to embedding mesh into the mask to reduce the risk of tears. Ours is a time-consuming approach but one that we feel gives the most strength and stretch.
You will avoid tears by following the instructions about putting on and taking off your silicone mask that we ship with it. However, accidents sometimes accidents happen. If you do need to repair your silicone mask then you can repair it with silicone glue. We recommend Silpoxy by Smooth-On.
Wash the area you need to repair first with isopropyl alcohol, which is a common cleaning product that you can buy easily online. Next, use the Silpoxy to glue the area requiring repair. It will need to be held together whilst the glue sets for a minimum of 15 minutes.
We recommend that you leave your mask for at least an hour before using it. The longer the better. You can just sit, gaze, and have a creature love moment with your mask whilst you wait!
Silicone mask custom options
Can I have custom paint effects or hair added to my silicone mask?
Absolutely. Please contact us before ordering to discuss your custom paint requirements.
I have an idea for a silicone mask. Will you make it?
We love working with our customers so if you have an idea please drop us a line.